Delivery Policy
Introduction at Pizooki (“we,” “us,” or “our”), we prioritize delivering your orders efficiently and reliably. This Delivery Policy outlines our practices regarding order fulfillment, including delivery methods, timelines, and customer responsibilities. We encourage you to read this section carefully to understand how we manage the delivery of your products and ensure a smooth experience. Your satisfaction is our commitment, and we aim to provide timely and secure delivery for all your orders.
1.Order Finalization
Once the order details are confirmed and payment is received by Pizooki, the order is considered final. Following this, Pizooki will provide the necessary voucher for the customer to activate the product(s) in their order.
2. Acceptance of Orders
Pizooki reserves the right to accept or decline all or part of any order at its discretion, even after receipt. If any changes or cancellations are made to an order, Pizooki will attempt to notify the customer via the email or phone number provided at the time of order. Resale of Pizooki products by customers is prohibited.
3. Customer Obligations
Customers are responsible for ensuring that all information submitted with an order is accurate and complete. Pizooki is not liable for any issues arising from incorrect or incomplete information provided by the customer.
4. Payment Verification Process
If the payment method chosen by the customer cannot be verified, is invalid, or otherwise unacceptable, Pizooki may cancel the order or suspend delivery immediately.
5. Activation Code Delivery
Upon finalization of an order, Pizooki will send the customer the activation code(s) necessary to use the product(s). Delivery is deemed complete once the product(s) are made available. The product(s)/service is accepted once the voucher code has been received by the customer.
6. Third-Party Terms
The first use or activation of the product and/or activation code(s) may be subject to third-party terms and conditions.
7. Account Creation Requirements
Certain features on this website may require the creation of an account (“Account”) along with the submission of personal information, such as a username and password. The collection and use of information are governed by the website’s Privacy Policy.
8. Providing Accurate Information
Customers agree to provide only truthful, accurate, and up-to-date information.
9. Account Responsibility
Customers are responsible for all activities that occur under their account and may not sell, transfer, or assign their account or associated rights.
10. Password Security
Customers are responsible for keeping their passwords confidential and for restricting access to their computers to prevent unauthorized access to their account.
11. Account Suspension or Termination Rights
Pizooki has the right, at its sole discretion and without prior notice, to suspend or terminate a customer’s account or restrict access to the website for any reason.
12. Accuracy of Website Information
Pizooki strives to provide complete and accurate information on its website, but errors may occur due to human or technological factors.
13. Addressing Errors and Omissions
This website may contain typographical errors or inaccuracies related to product descriptions, pricing, and availability. Pizooki reserves the right to correct such errors, including after an order has been submitted.
14. Warranty Disclaimer
To the fullest extent permitted by law, Pizooki, its licensors, and affiliates disclaim all warranties and representations regarding Pizooki products and/or services, whether express, implied, or statutory.
15. Limitation of Liability
Pizooki and its affiliates are not liable for any claims, damages, or losses related to the website, products, and/or services, and customers waive any such claims.
16. Reporting Defects
Customers must report any errors or defects within thirty (30) days of delivery. If confirmed, Pizooki will provide a replacement or refund within thirty (30) business days.
17. Customer-Generated Errors
Any issues arising from user errors or improper use are the responsibility of the customer, and Pizooki is not obligated to provide remedies for such instances.
18. Exclusive Remedy Policy
The only remedy for defects in products is the delivery of a replacement product at Pizooki’s discretion.
19. Intellectual Property Ownership
All intellectual property rights related to the website, products, and services are owned by Pizooki or its licensors, with no rights granted to the customer unless explicitly stated.
20. Trademark Restrictions
Customers may not use Pizooki’s trademarks or trade dress without written permission. This includes names, logos, and service names.
21. Content Use Restrictions
Using content from the website for purposes other than purchasing products, including linking or framing, is prohibited without Pizooki’s written consent.
22. Prohibited User Activities
Customers agree not to:
- Copy, modify, or reverse-engineer any part of the website and/or services.
- Use automated devices to monitor or copy the website.
- Reformat or frame any portion of the website.
- Interfere with other users’ access to the website.
- Transmit harmful code or violate network security.
- Use the website to compromise security measures.
23. Security Violations
Violating system or network security may result in civil or criminal penalties. Pizooki reserves the right to investigate and take action against violators.
24. Technical Protections
Pizooki may implement technical measures to protect its website and services, and customers are prohibited from circumventing these protections.
25. Trademark Affixation Prohibitions
Customers shall not affix any trademarks to the products or alter any proprietary rights notices.
26. Customer Cooperation
Customers must provide any requested information or cooperation necessary for Pizooki to fulfill its obligations.
27. Order Completion and Termination
Customers must provide all necessary details for product delivery. Orders are finalized upon delivery, and cannot be canceled for convenience.
28. Notification of Non-Performance
If the customer believes Pizooki has not fulfilled its obligations, they must notify Pizooki in writing and allow thirty (30) days for resolution.
29. Payment and Performance Failures
Failure to make payments or meet obligations may result in Pizooki’s actions to remedy the situation as necessary.